At Shiv Steel Pvt. Ltd., your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop at our store, or interact with our services. By using our website or making a purchase, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details provided during order placement.
Non-Personal Information: Browser type, IP address, device information, and browsing activity for website improvement.
Account Information: If you register with us, we collect login credentials and saved preferences.
2. How We Use Your Information
Your information is used to:
Process and fulfill your orders.
Communicate with you regarding purchases, delivery, or customer service inquiries.
Send you promotional offers, updates, and newsletters (only if you opt-in).
Improve our website, product offerings, and customer experience.
Ensure secure payment transactions and fraud prevention.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your details with trusted third parties only in the following cases:
Service Providers: Delivery partners, payment gateways, and IT support for order processing.
Legal Compliance: When required by law or government authorities.
Business Transfers: In case of mergers, acquisitions, or restructuring.
4. Data Security
We implement strong technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All online payments are processed through secure and encrypted payment gateways. However, please note that no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website uses cookies and similar technologies to:
Remember your preferences and shopping cart items.
Analyze browsing behavior to improve our services.
Provide personalized product recommendations and advertisements.
You can manage or disable cookies through your browser settings, but some features may not function properly.
6. Your Rights
As a customer, you have the right to:
Access and review the personal information we hold about you.
Request corrections or updates to your details.
Opt out of receiving promotional communications at any time.
Request deletion of your data (subject to legal or contractual obligations).
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before sharing personal information.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If we discover that a minor has provided us with personal data, we will take steps to delete it immediately.
9. Policy Updates
Shiv Steel Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be revised accordingly. We encourage you to review this policy periodically to stay informed.
